Privacy Policy

Effective Date: 07/03/2025

EPIARX Diagnostics (“EPIARX,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including consultations, autopsies, DNA preservation, educational content, and other diagnostic services via our website.

1. Information We Collect

a. Newsletter Sign‑Ups

  • Email address, if voluntarily subscribed.

b. Clinical Consultations & Services

When scheduling or undergoing services (consultations, autopsy, DNA preservation):

  • Name, email, phone number (for coordination only—not for SMS marketing), mailing address, and limited medical history.

  • Collected via HIPAA‑secure forms to coordinate services and deliver reports. epiarx.com/schedule

c. Services Involving Minors

  • For diagnostic services involving minors, we require verified consent from a parent or legal guardian. Any data collected from or related to a child is securely stored and handled in accordance with HIPAA and applicable state laws. We do not knowingly collect or use information from individuals under 18 without this verified consent.

d. Website & Analytics Data

  • Browser type, device type, IP address, pages visited, cookies, and usage data to improve user experience and ensure site performance.

Important:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

2. How We Use & Retain Your Information

  • Coordinate services and schedule consultations.

  • Deliver diagnostic reports (e.g., pathology, DNA test results).

  • Send newsletters if opted in.

  • Respond to inquiries and improve our website and services.

  • Retain data according to HIPAA and CLIA rules.

We do not sell your information or share it for advertising, and we do not use your data to create user profiles or behavior tracking.

3. Sharing & Disclosure

We share your data only when necessary for service delivery. This includes:

With Your Consent

  • With your explicit written consent.

  • With medical providers or funeral home contacts, if you authorize (e.g., autopsy results sharing).

As Required by Law

  • If required by law (e.g., subpoena, public health investigations).

For Service Fulfillment

  • With clinical/logistical partners under confidentiality agreements.

All partners and business associates are HIPAA‑compliant and bound by secure protocols and Business Associate Agreements (BAAs).

We do not share data with advertising networks or create targeted marketing profiles — unlike some broader genetic testing services.

4. Your Rights Under HIPAA, State & Federal Law

As a patient and/or data subject, you have the right to:

  • Access your health records (including lab test results and pathology reports). HIPAA requires us to provide access within 30 days of a written request.

  • Request an amendment or correction of inaccurate information.

  • Obtain an accounting of disclosures.

  • Request restrictions on certain uses and disclosures (e.g., direct facility communications).

  • Request data deletion where applicable, subject to legal retention obligations.

  • Revoke consent for communications (e.g., newsletters) at any time.

  • Under laws like GINA and state genetic privacy statutes (e.g., Florida HB 1189), request the destruction of genetic samples or data.

Submit requests to help@epiarx.com. We honor such requests as required by law, and, under HIPAA, fees for record copies are limited to cost-based charges only.

5. Data Security

At EPIARX™, protecting your information is a top priority. We follow industry best practices and medical data standards to safeguard all personal, medical, and genetic information under our care.

We employ:

  • HIPAA‑compliant data storage and secure servers

  • Encryption in transit and at rest

  • Role-based access controls and staff training

  • Audit logging and data breach response plans

Although no system is completely immune to cyber threats, we commit to prompt notification and swift mitigation of any security incidents that may occur. We continuously review and improve our systems to uphold your trust.

6. Cookies & Analytics

We use cookies and analytics to:

  • Enhance site performance and usability.

  • Track non-identifying traffic patterns.

You can disable cookies in your browser, but this may impact site functionality.

7. Genetic Data & Sample Retention

For DNA preservation services:

  • Genetic data and biological samples are retained only as long as you authorize.

  • All preserved samples are stored in temperature-stable, contamination-resistant containers designed for long-term DNA integrity.

  • You may request data/sample destruction at any time by contacting our support team.

  • We disclose any sample/data usage for research or third parties and obtain explicit informed consent beforehand.

  • We do not use or release genetic data for research, diagnostics, or third-party analysis without your documented, prior authorization.

8. Third‑Party & External Links

Our site may link to external sites. We are not responsible for their data practices. Please review their privacy policies directly.

9. Updates to this Policy

We will update this policy as needed. If material changes occur, we will:

  • Update the “Effective Date” at the top.

  • Provide notification via website or email if you’re subscribed.

10. Contact Us

For questions or to exercise your rights:
EPIARX Diagnostics
📧 help@epiarx.com
🌐 www.epiarx.com/schedule